20 Nov A Turnkey solution to run XCommNet
A Turnkey solution to run XCommNet
Overview
Requirements:
- Easy and Secure productivity tools
- Compliant IT infrastructure
- Privacy Focussed Cloud environment
- High performing network
- Help and support
Solution:
- Single Login, Full Collaboration
- Cyber-secure compliant network
- Fully Private Cloud computing
- Fast, Low latency bonding network
- Fully managed IT support
ITG Private Cloud - Telehouse North
ITG LAB
ITG Server Farm
Summary
IT AND GENERAL, a leader in delivering robust IT turnkey solutions, has empowered its sister company, XCommNet, with a scalable, secure, and cyber security compliant IT infrastructure designed for high performance and long-term business growth.
XCommNet delivers flexible and reliable connectivity to customers operating in dynamic and remote environments such as festivals, wind farms, construction sites, trains, and mobile vehicles. By combining advanced SD-WAN technology with the low latency infrastructure provided by IT AND GENERAL, XCommNet seamlessly bonds multiple network connections in real time. This results in a high-performing network with maximum uptime, minimal latency, and optimized bandwidth, ideal for mission-critical operations in even the most challenging locations.
To meet these demanding requirements, IT AND GENERAL delivered a fully managed IT solution, which includes a secure cloud computing environment, a dedicated Private Cloud, and a fully integrated suite of online productivity tools such as email, calendar, file sharing, invoicing, quoting, and task management.
This comprehensive and proactive IT managed solution has enabled XCommNet to streamline operations, enhance service delivery, and scale rapidly while maintaining full cyber security compliance. With IT AND GENERAL managing the backend infrastructure and business productivity systems, XCommNet continues to lead as one of the UK’s most innovative and dependable providers of connectivity solutions serving high-profile clients both nationally and internationally.
Single Login, Full Collaboration Platform
E-mail - Gives XCommNet a powerful email front-end, rich of functionalities which fully integrates to all the other modules and link emails to customers, projects, invoices and more.
Calendar - All sorts of events and reminders are recorded, imported and easily synchronized with mobile devices.
CRM - XCommNet keeps record of all the customers’ related notes, e-mail, files etc. Company and contact profiles are built around the information that are important for the company.
Click to Call - The solution is fully integrated with the phone system and XCommNet employees easily initiate sales, marketing or support call directly from address books or contact lists.
Tasks - Keep XCommNet tasks organized online and sync them with the company remote devices.
Time Tracking - XCommNet can keep track of time worked on projects. They can easily create reports and invoices of the time entries.
Billing - With the billing module XCommNet can create quotes, orders and invoices. The documents can either be printed or you can send them by e-mail as a PDF attachment. With the report tool XCommNet can easily see their income and expenses.
Newsletters - Allow the company to send personalized mails to customers with the built in bulk mailer.
Projects - Used to track working hours and keep all related information of a project in one place.
Synchronization - All XCommNet's appointments, tasks and contacts are easily syncronised with mobile device.
XCommNet Module - A custom-built module that is the core of the XCommNet service supplying. A modules that manages the customer’s connections which is fully integrated with billing, ticketing and the CRM module.
Cloud Computing
Data Centres - Network and servers are located in Telehouse North, the best in class UK Data Centre. Telehouse North is the primary home of the London Internet Exchange since 1994 and is one of the most heavily connected data centres in the world.
XCP-ng - a high-performance, enterprise-grade Type 1 hypervisor used to securely run XCommNet's network services, monitoring systems, and reporting tools.
KVM - a Kernel-based hypervisor environment to run the XCommNet's network services.