Netgate pfSense and TNSR

Company Overview

ITG Since 2014

Technology should enable your business, not become another problem to manage. That’s why our mission is simple: to deliver reliable, secure and practical IT solutions that work from day one and continue to support your business as it grows.

What sets IT AND GENERAL apart isn’t just the technology we deploy, it’s the people behind it. Our team combines decades of enterprise experience with a genuine commitment to doing what’s right for our customers. We take the time to understand your business, challenge assumptions when needed, and recommend solutions that deliver real value, not unnecessary complexity.

Great Business Relationship

Directors

MARIO MATINELLI

Mario Matinelli

Technology that works the first time, and keeps working, is my focus and my promise to you. As the founder of the company, I honed my skills working with organisations such as the New York Stock Exchange and the former British Airports Authority. Those experiences shaped how I approach every project today: with enterprise-grade discipline, engineering rigour, and a relentless focus on delivering practical, reliable solutions for your business.

Connect with Mario Mario’s personal page

MARIA ASSIRELLI

Maria Assirelli

Meet Maria. Bringing people together and ensuring the highest standards are delivered to you is Maria’s focus and commitment. As a Director of Floyd Slaski, where she leads Mental Health and Inclusive Consulting initiatives, she has built a reputation for strategic leadership, innovation and excellence. At IT AND GENERAL, Maria brings that same vision, helping shape the company’s strategy, marketing and long-term growth so we continue to deliver outstanding value to every customer.

Connect with Maria

Team

DOMINIC SCOTT

Dominic Scott

IT Project Manager

Delivering reliable, mission-critical technology that your business can depend on is Dominic’s focus and commitment to you. Dominic and Mario first worked together at the New York Stock Exchange, where they developed the engineering discipline and operational standards that continue to underpin IT AND GENERAL today. As Co-Director of our sister company, XCommNet, Dominic has extensive experience managing and supporting complex IT projects and mission-critical infrastructure. Together, they bring decades of enterprise experience to every project, helping customers deploy robust, dependable technology with confidence.

PAUL DOWLING

Paul Dowling

Technical Pre-Sales

Paul provides technical assistance and guidance during the pre-sales process by identifying customers’ technical and business requirements, prior to designing a solution. Paul is a highly experienced IT professional and he is a shared resource with our sister company XCommNet.

Roberto

Roberto Negro

Systems And Cyber Security Engineer

Roberto, a proud holder of a Bachelor of Sciences in Cyber Security and Digital Forensics, brings a unique blend of skills and insights to our vibrant team. Roberto’s strong academic background and comprehensive understanding of digital landscapes greatly enhance our ability to safeguard our customers’ network infrastructures.

ANTONIO PASCARELLA

Antonio Pascarella

Technical Architect

With Antonio at our side we always feel confident facing any IT challenge.

Antonio is a highly dedicated IT professional with extensive experience and a deep knowledge of system monitoring and integration. Antonio is a motivated professional with a creative and innovative approach to solution design and problem solving.

KERRIE JENKINS

Kerrie Jenkins

Finance

With great commercial awareness, a personable and friendly approach, Kerrie provides financial administration, forecasting and cash flow management to improve tax efficiency and help us to future proof our business by building plans and goals.

Customer Testimonial

What Customers Say

  • IT & General helped me simplify and optimise the way I manage my Microsoft 365 accounts and email setup, making everything easier to manage while reducing my monthly Microsoft licensing costs. They also helped me monitor and protect my laptop against cyber threats, giving me greater confidence in my day-to-day work.

    Adam Watson, MD of Numbers Nerds - https://numbersnerds.com/

  • I buy from people who understand their craft and can explain it clearly. That’s why I trusted IT AND GENERAL to recommend the right approach.

    Lewis Payne, MD of Life & Mortgages: - https://www.linkedin.com/company/lifemortgages/

  • While troubleshooting a private 5G network deployment, Mario quickly recognised that the setup was not a standard implementation. After I explained the testing approach, he was proactive in reviewing the requirements and coordinating the next steps to ensure delivery of a unit capable of operating correctly on a private 5G network.

    Andrew Thomas - https://www.itandgeneral.com/private-5g-deployment-using-the-teltonika-rutx50-5g-router-on-an-n77-standalone-network/

  • IT AND GENERAL was called in for pfSense support on the configuration of a system responsible for updating prices of a European restaurant group. We were able to complete this task in less than one hour. Here is what the customer said: "The VPN is working and the customer is using it now so the price of a burger is about to increase across Europe".

    Andrew Parker - https://mknetltd.com/

  • It's rare to find a company like IT AND GENERAL that supports customers in the way that you do. Zero dramas when projects or plans don't quite execute as expected or there are last-second alterations that need to be made (that were no fault of your own). A solution is always found. Look forward to working with you more.

    Peter Ward - https://www.glidenetworks.com/

  • Thank you for all these years of great service supplied to GBA&D Design Room. Thank you for the professionalism of your staff and reliability of your services. We use IT and General for IT consultancy and network security services. They also run our e-mail, web hosting and e-commerce platform. I have no doubt or hesitation recommending IT and General.

    Gaetano B

  • My team are loving the new VoIP system supplied by IT AND GENERAL and within just a short space of time, the additional connectivity that we now have, has produced a tangible difference in team morale. Thank you, Maria, your service and product are first-class and I would happily recommend you to anyone looking to introduce a VoIP system for their remote-working team.

    Bridgit Winn-Taylor

  • GA Architects set out to make use of the latest technology so outsourced their requirements to IT and General who set up a cloud solution using a single platform. This proved a great success and enabled GA Architects to operate at the forefront of 3D design. IT and General were very responsive in providing speedy backup when assistance was needed.

    Christopher Beaver - https://www.linkedin.com/in/christopher-beaver-bb9310142/

  • Our business requires us to travel to several countries and we use the IT AND GENERAL's VoIP telephone system and On-Line office so we can place calls and access our files and office tools from everywhere in the world. All of which available with friendly, on hand personal support. Thank you very much IT AND GENERAL for your excellent service. Highly recommended!

    Cristian Afker - http://www.cafker.com/

  • We use IT and General for our VoIP system as a result of our office move. I would highly recommend them as they took over and sorted everything for us so that we could concentrate on other matters relating to the office move. They are very efficient, took our considerations into account, managed the whole process and have done a superb job. We are very happy with our system and I can definitely rely on them if I have any issues.

    Tahira Siddiqui - https://www.syedain.com/

  • Mario’s team has some fantastic connectivity solutions. Not only is he's a brilliant ‘super tech specialist’, he’s also a really nice guy & great to work with.

    Dylan Pearce - https://www.dpnetworking.co.uk/

  • We were looking for a local IT firm that could help us with all IT issues and provide ongoing support to our company. IT and general were the perfect fit. They always go the extra mile to make sure everything works seamlessly. Highly recommended.

    Thomas Higson - http://www.pinegrovemortgages.co.uk/

  • We use IT and General for our VoIP services and we are very happy with the result. This was one of the best things we did for our business. IT and General did all of the set up, let us test the phones before moving forward with the order, and once we moved forward, they come to our offices and provided comprehensive training. Lastly, and most importantly, the systems work great and IT and General are always on hand and responsive should we have any questions. We'd recommend their services whole heartedly.

    Dave Sykes - https://www.cbfinancial.co.uk

Some of our projects

Open Source Security Powered by Linux for Banks and Governments

Open Source

At IT AND GENERAL, we follow an open source first approach. Where commercially and technically appropriate, we prioritise secure, enterprise grade open source technologies as the foundation of our infrastructure and client solutions.

Our data centre servers run on Linux and carefully selected open source software, delivering performance, transparency and resilience. Open source is not about cost reduction. It is about security, auditability and full visibility of the code that powers your systems.

This model is the global standard for secure web hosting and private infrastructure, trusted by banks, governments and organisations of every size.

Data Centres

We host all of our servers in Telehouse North (London Docklands) and City Lifeline (London City). We specifically selected these two data centres as they are the best in class. Telehouse North has been the primary home of the London Internet Exchange since 1994 and is one of the most heavily connected data centres in the world.

Download fact sheet (1.3Mb PDF) 

ITG Data Centre

Partners

Netgate Premier Partner
Teltonika Partner and Distributor
Snort Official Integrator
Vates Partner
ClearlyIP Partner
Snom Partner
Sangoma Partner
Surrey Cyber Security Cluster Member