VoIP Plug & Play

A complete and ready-to-use telephone system

Fully managed for small and medium size businesses

VoIP Plug and Play

VoIP Plug & Play is a complete and ready-to-use telephone system. Fully managed for busy businesses that would like to outsource their telephone service. Extension management, call flow design, implementation, on-going adjustments and support are all included.

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Fully featured VoIP telephone system

Fully managed and configured

Always available friendly support

No need to learn a new system interface

Ready to use in three easy steps:

Choose a call plan and the number of extensions you need

Choose which VoIP handset or Softphone works best for your business

Contact us.

The best solutions begin with a conversation

Choose a call plan and the number of extensions you need

Call Plans

Extension / Month

Unlimited UK landline
£9.99
Unlimited UK landline and mobile
£19.99
Unlimited UK landline, mobile and international
£29.99

Choose which VoIP handset or Softphone works best for your business

Bria Enterprise Softphone and Plantronics
Yealink W60P
Yealink T58V
Yealink CP930W
Yealink SIP-T48G
Yealink T46S
Yealink T42S
Sangoma S705
Sangoma S400
Snom D785
The best solutions begin with a conversation - Contact Us

Features Included:

MUSIC ON HOLD

Set a professional tone by providing music for callers who are waiting on hold.

CONFERENCE CALLING

Conduct a group voice meeting with our conference call feature. Any number of participants can dial into a virtual conference room for a meeting.

FOLLOW ME

Automatically forward calls to multiple external numbers (mobile or landline) or extensions simultaneously. Never miss a call with an extension number that follows you wherever you are.

IVR

IVR (Interactive Voice Response) Create a professional first impression with a friendly greeting that directs callers to the right person or department.

VOICEMAIL

Each extension has its own configurable and customisable voice mail service. Voice messages can be accessed online, replayed over the phone, or forwarded to your email.

CALL WAITING

Alerts the recipient of incoming call when the line is busy with an established call. Upon hearing the Call Waiting tone, the user can put the current conversation on hold to answer the incoming call.

RING GROUPS

The system can be set so that defined phones will ring on incoming or forwarded calls, with the call connecting to the extension that answers first.

EXTENSION DIALING

Save time with our extension dialling. Each user is issued with a unique, two-to-four-digit extension number that can be reached from any phone within your company.

CALL PICKUP

When inbound calls are routed to a group of extensions that are in the same pickup group, any of the phones in that group can answer the call.

CALL PARKING

Direct your caller to the virtual call parking space and let others pick up the call using any extension in the office.

ACD QUEUES

Queues allow calls to be automatically distributed to a specific group of agents on a first-come, first-served basis. Using the Control Panel you can adjust maximum queue times and decide whether callers are told their queue position and average wait time.

CLICK TO CALL

Increase your productivity using our Click to Dial feature. Simply click on the number in your contact list to make an instant connection.

TIME BASED ROUTING

Easily adjust your Hosted PBX system to align with your office working hours, holiday periods and other time-sensitive events.

FAX GATEWAY

Send and receive faxes directly from the online Control Panel. Dedicated telephone numbers can act as fully functional fax gateways.

VIRTUAL NUMBERS

We can provide Virtual telephone numbers in more than 4000 cities around the world. Typically, the DID (incoming) number is directed to your Virtual Reception, which manages the call and transfers the caller to their chosen department or extension number.

INTERNET FAILOVER

In the event of any internet connectivity problems, your calls can be automatically redirected to any landline or mobile number in the world. You will never miss a call.

CALL TRANSFER

Transfer calls to any phone on your system – anywhere in the world – as if in the same office.

CALL RECORDING

Calls can be recorded and played back later to improve sales, train staff or meet legal or other requirements.

Also Included:

Support

Telephone Support

Telephone support is available Monday – Friday, 9:00 a.m. – 5:00 p.m. by calling 0330 350 1525

Email Support

Email support is available 24-Hour, 7 days a week.

System design

VoIP Call Flow
  • Best call experience approach
  • Call flow design
  • On-going call flow adjustments
  • Extension management

Office Number Mover Service

Office Move - Keep Your Number - Number Porting

You can take your number with you even when moving to a new business premises, when it is not always impossible to do so with a traditional landline number.

Number Porting

Keep Your Number

We can transfer almost any number including BT, Sky, TalkTalk, Virgin Media, both Geographic starting 01 and/or 02, as well as Non-Geographic 03 and/or 08 etc. onto our VoIP Plug & Play service.

Our clients say it all:

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Notes

All prices exclude VAT.
UK Landline package includes 01, 02, 03, 055, 056, 0500, 0800, 0808, 084, 087. It excludes 09 and directory enquiries 118.
UK Mobile package includes Vodafone, Virgin, O2, EE, T-Mobile, Orange, Hutchinson 3G, plus their resellers such as Tesco and ASDA. It excludes specialist networks such as Manx and Jersey.

Other charges
Inbound numbers

Non Geo (eg. 03)

£1/month

Geo (eg: 01, 02)

£1.50/month

Ported number

£3/month

Ported multi number

£5/month

Services

Single number porting

£25/attempt

Multi number porting

£40/attempt

Do you have a question?
Please use our contact form or give us a call at 0330 350 1525