Making IT work
for your Business

Aligned with the way
your business operates

If your business depends on technology
working first time and keeping working,
you're in the right place.

Get in touch

If your business depends on technology
working first time and keeping working,
you're in the right place.

Aligned with the way
your business operates

Built on real-world delivery across complex corporate and public-sector environments.

Experience where uptime, resilience and trust were critical, from financial markets to large-scale infrastructure.

A capable, responsive team applying consistent standards across every project and client engagement.

Structured, dependable delivery translated into practical services that work in real business environments.

Reliable, secure IT solutions for organisations that depend on technology to keep operations running, minimise disruption and ensure their teams can work without friction.

Three decades of experience

High-stakes environments

Team-driven delivery

Enterprise discipline

The standards behind how we work were shaped in environments where downtime, weak visibility and poor delivery had real consequences. That experience now informs the way we support our clients today, bringing enterprise-grade discipline into practical services that are reliable, secure and built for real-world business operations.

Ways We Can Help

IT Support and Maintenance

Reliable day-to-day support designed to keep your users productive, your systems secure and your business running smoothly.

Day-to-day support for users, devices and business systems

Proactive monitoring and issue prevention

Security-first maintenance and patching

Microsoft 365 support and administration

A partner approach, not a third-party call centre

Get in touch Customer Support

IT Consultancy

Practical consultancy services that help organisations solve complex technology challenges, improve resilience and deliver projects with confidence.

Infrastructure and systems reviews

Technology planning and roadmap guidance

Project delivery and technical leadership

Support for specialist and mission-critical environments

Open-source and enterprise-grade solution design

Discuss a project Tell me more

Cybersecurity

Cybersecurity and compliance services designed to help organisations reduce risk, improve resilience and strengthen protection across users, systems, networks and business operations.

Achieving Cyber Essentials certification

Endpoint detection and response

Threat monitoring and incident response

Firewall and perimeter security

Secure remote access and identity protection

Penetration testing and vulnerability assessments

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Data Access & Security

Protect users, systems and data with practical security services and secure access controls.

pfSense firewalls, VPNs and network protection

Secure access for remote and office users

Hosted services designed around resilience

Network segmentation and secure connectivity

Support for compliance and best practice

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Online Productivity

Tools and services that help teams stay productive across office, home and hybrid environments.

Online office and collaboration platforms

Smarter file sharing and team communication

Support for flexible and hybrid working

Reliable access to the tools your teams need

Productivity solutions aligned to business use

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Business Telephony

Modern telephony solutions that help your organisation stay connected, responsive and easy to reach.

VoIP systems and hosted telephony

SIP trunks, infrastructure and call routing

Call centre and customer contact capability

Secure and resilient voice services

Solutions tailored to how your team works

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Cloud Computing

Flexible cloud infrastructure and platform services to support performance, resilience and growth.

Cloud infrastructure for modern business systems

Migration planning and implementation support

Scalable services for changing workloads

Improved continuity, resilience and flexibility

Built for growth without unnecessary complexity

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Products & Shops

We supply specialist products and subscriptions through our e-commerce stores, with recognised platforms and vendors that customers already know and trust.

What customers say

I buy from people who understand their craft and can explain it clearly. That’s why I trusted IT AND GENERAL to recommend the right approach.
Lewis Payne, MD of Life & Mortgages: - https://www.linkedin.com/company/lifemortgages/
While troubleshooting a private 5G network deployment, Mario quickly recognised that the setup was not a standard implementation. After I explained the testing approach, he was proactive in reviewing the requirements and coordinating the next steps to ensure delivery of a unit capable of operating correctly on a private 5G network.
Andrew Thomas - https://www.itandgeneral.com/private-5g-deployment-using-the-teltonika-rutx50-5g-router-on-an-n77-standalone-network/
IT AND GENERAL was called in for pfSense support on the configuration of a system responsible for updating prices of a European restaurant group. We were able to complete this task in less than one hour. Here is what the customer said: "The VPN is working and the customer is using it now so the price of a burger is about to increase across Europe".
Andrew Parker - https://mknetltd.com/
It's rare to find a company like IT AND GENERAL that supports customers in the way that you do. Zero dramas when projects or plans don't quite execute as expected or there are last-second alterations that need to be made (that were no fault of your own). A solution is always found. Look forward to working with you more.
Peter Ward - https://www.glidenetworks.com/
Thank you for all these years of great service supplied to GBA&D Design Room. Thank you for the professionalism of your staff and reliability of your services. We use IT and General for IT consultancy and network security services. They also run our e-mail, web hosting and e-commerce platform. I have no doubt or hesitation recommending IT and General.
Gaetano B
My team are loving the new VoIP system supplied by IT AND GENERAL and within just a short space of time, the additional connectivity that we now have, has produced a tangible difference in team morale. Thank you, Maria, your service and product are first-class and I would happily recommend you to anyone looking to introduce a VoIP system for their remote-working team.
Bridgit Winn-Taylor
GA Architects set out to make use of the latest technology so outsourced their requirements to IT and General who set up a cloud solution using a single platform. This proved a great success and enabled GA Architects to operate at the forefront of 3D design. IT and General were very responsive in providing speedy backup when assistance was needed.
Christopher Beaver - https://www.linkedin.com/in/christopher-beaver-bb9310142/
Our business requires us to travel to several countries and we use the IT AND GENERAL's VoIP telephone system and On-Line office so we can place calls and access our files and office tools from everywhere in the world. All of which available with friendly, on hand personal support. Thank you very much IT AND GENERAL for your excellent service. Highly recommended!
Cristian Afker - http://www.cafker.com/
We use IT and General for our VoIP system as a result of our office move. I would highly recommend them as they took over and sorted everything for us so that we could concentrate on other matters relating to the office move. They are very efficient, took our considerations into account, managed the whole process and have done a superb job. We are very happy with our system and I can definitely rely on them if I have any issues.
Tahira Siddiqui - https://www.syedain.com/
Mario’s team has some fantastic connectivity solutions. Not only is he's a brilliant ‘super tech specialist’, he’s also a really nice guy & great to work with.
Dylan Pearce - https://www.dpnetworking.co.uk/
We were looking for a local IT firm that could help us with all IT issues and provide ongoing support to our company. IT and general were the perfect fit. They always go the extra mile to make sure everything works seamlessly. Highly recommended.
Thomas Higson - http://www.pinegrovemortgages.co.uk/
We use IT and General for our VoIP services and we are very happy with the result. This was one of the best things we did for our business. IT and General did all of the set up, let us test the phones before moving forward with the order, and once we moved forward, they come to our offices and provided comprehensive training. Lastly, and most importantly, the systems work great and IT and General are always on hand and responsive should we have any questions. We'd recommend their services whole heartedly.
Dave Sykes - https://www.cbfinancial.co.uk