Career

Open Positions

Junior Network and Cybersecurity Engineer

A unique opportunity to join one of the UK’s few Netgate Partners, Cisco Talos integrators, and Teltonika Networks partners. Working across IT And General (ITG) and our sister company XCommNet, you will gain exposure to networking, cybersecurity, SD-WAN, mobile connectivity, e-commerce operations (ITG-Shop), technical support, field engineering, and business development. This is a hands-on role in a small business environment where initiative, reliability, adaptability, and quick thinking are essential, offering significant opportunities for learning, growth, and career progression.

Skills and profile

Certificate of Higher Education (preferred)
Enthusiastic about Technology, Networking and Cyber Security
Good understanding of the OSI and TCP/IP model
Experience with monitoring, network diagnostic and network analytics tools
Willing to learn and develop as part of a customer focused team
Strong communication and customer-facing confidence
Proactive, hands-on mindset with good troubleshooting instincts
Full UK driving licence
Willingness to travel occasionally, mainly within London and surrounding areas

Role overview and key responsibilities

What you’ll be doing

Operations and e-commerce

Manage daily order processing, fulfillment, stock control, returns, and courier coordination.
Support customer enquiries, product guidance, and order-related problem solving.
Work to daily dispatch timelines, with particular focus on the morning order cut-off window.

Technical support and device preparation

Provide first-line support, log and manage tickets, and escalate more complex issues where needed.
Prepare and configure routers, firewalls, and related networking equipment for customer deployment.
Troubleshoot connectivity and network issues with a calm, structured approach.

Field engineering and on-site work

Attend client sites to install networking equipment and temporary internet solutions.
Support stop-gap connectivity during office moves, construction projects, and temporary setups.
Act as an on-site technical presence for broadcasting, filming, events, and festivals where rapid diagnosis is essential.

Sales and business development

Attend networking events and build relationships with new and existing customers.
Identify opportunities, support tenders and proposals, and follow up commercial leads.
Contribute to broader growth by combining technical credibility with strong customer engagement.

Salary and Benefits

Initial package: £27,000 – £30,000

Performance-based reward
Flexible hours
NEST pension scheme
Private medical insurance

Working Style & Location

This role is NOT a narrowly defined desk job. It suits someone who is dependable, adaptable, and comfortable switching between office work, customer support, site visits, and commercial activity while helping two small, growing businesses operate effectively.

Office-based role with regular on-site client work
Morning presence is important for order processing and dispatch
Best suited to someone who enjoys variety and ownership

Location

IT AND GENERAL HQ
Unit A, Tavern Quay
Rope Street
London SE16 7EX
United Kingdom

Speculative applications

We are always looking for talented people

Join a talented team

We look for individuals that can bring in a strong mix of skills and experience, to make sure that everyone excels in their field.

Develop Your Career

We work in a dynamic field with multiple challenges, allowing you to develop your skills up to their potential.

Open To Flexibility

Different work schedules work for different people. We’re happy to work out with each individual what works best for them and for the team.

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Closed Positions

Marketing and International Relations Specialist

IT AND GENERAL is an innovative Managed IT Services Provider and technology integrator dedicated to delivering advanced cybersecurity solutions, cloud integrations, and bespoke managed services to business clients worldwide. As a Premier Netgate Partner, Cisco-Talos integrator, and Vates partner, we pride ourselves on technical excellence and strategic collaboration. We are currently seeking a driven and enthusiastic Marketing and International Relations Specialist who excels in strategic marketing and has a proven track record of cultivating meaningful global partnerships. This role initially offers a flexible commitment of approximately 12 hours per month, with significant potential to rapidly expand as our collaboration generates new business opportunities and accelerates growth. Are you ready to join us in driving innovation and expanding our global impact?

Qualifications and Skills

Proven experience in marketing and strategic planning.
Exceptional interpersonal and communication skills.
Strong understanding of international business practices and cultural sensitivities.
Ability to manage multiple projects and adapt to a fast-paced environment.

Duties and Responsibilities

Develop and execute marketing strategies to enhance brand visibility and drive growth.
Cultivate and maintain strong relationships with our international suppliers, ensuring collaboration and mutual success.
Plan, create, and deliver marketing content and materials, including social media posts, videos, articles, and webinars.
Conduct market research to identify trends and opportunities within the industry.
Coordinate and oversee international campaigns and initiatives.
Manage communications and negotiations with global partners to sustain long-term relationships.