Company Overview

IT and General is an innovative business-to-business IT service provider and integrator, specializing in a range of cutting-edge services including Business Telephony, Data Access & Security, Online Productivity, and Cloud Computing. We are proud to partner with leading industry names such as Netgate, Vates, Cisco-Talos, Sangoma, ClearlyIP, Snom, Surrey Cyber Security Cluster, and Intermesh, ensuring top-tier solutions and security for our clients. Our team is committed to delivering customized IT solutions that enhance operational efficiency and security.

What Customers Say

IT AND GENERAL was called in for pfSense support on the configuration of a system responsible for updating prices of a European restaurant group. We were able to complete this task in less than one hour. Here is what the customer said: "The VPN is working and the customer is using it now so the price of a burger is about to increase across Europe".
Andrew Parker - https://mknetltd.com/
It's rare to find a company like IT AND GENERAL that supports customers in the way that you do. Zero dramas when projects or plans don't quite execute as expected or there are last-second alterations that need to be made (that were no fault of your own). A solution is always found. Look forward to working with you more.
Peter Ward - https://www.glidenetworks.com/
Thank you for all these years of great service supplied to GBA&D Design Room. Thank you for the professionalism of your staff and reliability of your services. We use IT and General for IT consultancy and network security services. They also run our e-mail, web hosting and e-commerce platform. I have no doubt or hesitation recommending IT and General.
Gaetano B
My team are loving the new VoIP system supplied by IT AND GENERAL and within just a short space of time, the additional connectivity that we now have, has produced a tangible difference in team morale. Thank you, Maria, your service and product are first-class and I would happily recommend you to anyone looking to introduce a VoIP system for their remote-working team.
Bridgit Winn-Taylor
GA Architects set out to make use of the latest technology so outsourced their requirements to IT and General who set up a cloud solution using a single platform. This proved a great success and enabled GA Architects to operate at the forefront of 3D design. IT and General were very responsive in providing speedy backup when assistance was needed.
Christopher Beaver - https://www.linkedin.com/in/christopher-beaver-bb9310142/
Our business requires us to travel to several countries and we use the IT AND GENERAL's VoIP telephone system and On-Line office so we can place calls and access our files and office tools from everywhere in the world. All of which available with friendly, on hand personal support. Thank you very much IT AND GENERAL for your excellent service. Highly recommended!
Cristian Afker - http://www.cafker.com/
We use IT and General for our VoIP system as a result of our office move. I would highly recommend them as they took over and sorted everything for us so that we could concentrate on other matters relating to the office move. They are very efficient, took our considerations into account, managed the whole process and have done a superb job. We are very happy with our system and I can definitely rely on them if I have any issues.
Tahira Siddiqui - https://www.syedain.com/
Mario’s team has some fantastic connectivity solutions. Not only is he's a brilliant ‘super tech specialist’, he’s also a really nice guy & great to work with.
Dylan Pearce - https://www.dpnetworking.co.uk/
We were looking for a local IT firm that could help us with all IT issues and provide ongoing support to our company. IT and general were the perfect fit. They always go the extra mile to make sure everything works seamlessly. Highly recommended.
Thomas Higson - http://www.pinegrovemortgages.co.uk/
We use IT and General for our VoIP services and we are very happy with the result. This was one of the best things we did for our business. IT and General did all of the set up, let us test the phones before moving forward with the order, and once we moved forward, they come to our offices and provided comprehensive training. Lastly, and most importantly, the systems work great and IT and General are always on hand and responsive should we have any questions. We'd recommend their services whole heartedly.
Dave Sykes - https://www.cbfinancial.co.uk

Data Centres

We host all of our servers in Telehouse North (London Docklands) and City Lifeline (London City). We specifically selected these two data centres as they are the best in class. Telehouse North has been the primary home of the London Internet Exchange since 1994 and is one of the most heavily connected data centres in the world.

Download fact sheet (1.3Mb PDF)

Open Source

At IT AND GENERAL, we follow an open source first approach. Where commercially and technically appropriate, we prioritise secure, enterprise grade open source technologies as the foundation of our infrastructure and client solutions.

Our data centre servers run on Linux and carefully selected open source software, delivering performance, transparency and resilience. Open source is not about cost reduction. It is about security, auditability and full visibility of the code that powers your systems.

This model is the global standard for secure web hosting and private infrastructure, trusted by banks, governments and organisations of every size.

Directors

Mario Matinelli

Mario is the Founder and Director of the company. With more than 30 years of experience across telecoms, aviation, financial services and national infrastructure, he has delivered and operated mission critical systems where reliability, security and performance were non negotiable.

Mario’s focus today is on supporting organisations of all sizes, applying large enterprise discipline to deliver practical, high impact services for clients who need technology to work first time and keep working.

Connect with Mario Mario’s personal page

Maria Assirelli

Maria is an experienced entrepreneur and as Director of IT AND GENERAL, she is in charge of managing the organisation with a focus on marketing and communication. She is a highly effective project manager having led a number of projects in the private and public sector, including in education and health care.

Connect with Maria

Team

Dominic Scott

IT Project Manager

Dominic is co-director of our sister company XCommNet and our valuable asset to manage and support complex IT projects. He is extremely experienced in the delivery of mission-critical systems and applications. Dominic successfully managed a diverse international team thanks to his excellent communication and influence skills.

Paul Dowling

Technical Pre-Sales

Paul provides technical assistance and guidance during the pre-sales process by identifying customers’ technical and business requirements, prior to designing a solution. Paul is a highly experienced IT professional and he is a shared resource with our sister company XCommNet.

Antonio Pascarella

Technical Architect

Antonio is a highly dedicated IT professional with extensive experience and a deep knowledge of system monitoring and integration. Antonio is a motivated professional with a creative and innovative approach to solution design and problem solving. With Antonio at our side we always feel confident facing any IT challenge.

Roberto Negro

Systems And Cyber Security Engineer

Roberto, a proud holder of a Bachelor of Sciences in Cyber Security and Digital Forensics, brings a unique blend of skills and insights to our vibrant team. Roberto’s strong academic background and comprehensive understanding of digital landscapes greatly enhance our ability to safeguard our customers’ network infrastructures.

Kerrie Jenkins

Finance

With great commercial awareness, a personable and friendly approach, Kerrie provides financial administration, forecasting and cash flow management to improve tax efficiency and help us to future proof our business by building plans and goals.