IT&G delivers high quality, reliability, and value expected by enterprise businesses. A cloud business phone system with all-inclusive features and unlimited price plans.

Music On Hold

Look professional and provide a musical interlude for callers who are waiting on hold.

Conference Calling

Conduct a voice meeting with our simple to use conference call feature. Any number of participants can dial into a virtual conference room and conduct a meeting.

Follow Me

Automatically forwards calls to multiple external numbers (mobile or landline) or extensions simultaneously. Never miss a call with an extension number which follows you wherever you are.

Interactive Voice Response

Professionalise your company image with a friendly greeting that will direct callers to the right person or department.

Voicemail

Each extension has its own configurable and customisable voice mail service. Voice messages can be accessed online, replayed over the phone, or forwarded to your email.

Call Waiting

Alerts the recipient of incoming call when the line is busy with an established call. Upon hearing the Call Waiting tone, the user can put the current conversation on hold to answer the incoming call.

Ring Groups

The system can be set so that defined phones will ring on incoming or forwarded calls, with the call connecting to the extension that answers first.

Extension Dialing

Save time with our 4 digits extension dialling. Each user is issued with a unique extension number that can be reached from any phone within your company.

Call Pickup

When inbound calls are routed to a group of extensions that are in the same pickup group, any of the phones in that group can answer the call.

ACD Queues

Queues allow automatically distribute phone calls to a specific group of agents on the first come, first served basis. Using Control Panel you can adjust maximum queue times, toggle whether callers are told their queue position and average wait time.

Call Parking

Direct your caller to the virtual call parking space and let others pick up the call using any extensions in the office.

Click To Call

Increase your productivity thanks to our Click to Dial feature. Simply click on the number in your contact list to make an instant connection..

Time Based Routing

Easily adjust your Hosted PBX system to your office working hours, holiday periods and other time sensitive events.

Fax Gateway

Send and receive faxes directly from online control panel. Dedicated telephone numbers can act as a fully functional fax gateway.

Virtual Numbers

We can provide Virtual telephone numbers in more than 4000 cities around the world. Typically, the DID (incoming) number is directed to your Virtual Reception, which manages the call and transfers the caller to their chosen department or extension number.

Internet Failover Protection

In the event of any internet connectivity problems your calls can be automatically redirected to any landline or mobile number in the world. You will never miss a single call.

Call Transfer

Transfer calls to any phone on your system – anywhere in the world – as if in the same office.

Call Recording

Calls can be recorded and played back later to improve sales, train staff or meet legal or other requirements.